Montez Renault’s 100% Satisfaction Guarantee

We strive for excellence but we understand that sometimes items need to be returned. If, for any reason, you are not completely satisfied with your purchase from montezrenault.com, simply return it to us within 30 days of purchase for a full refund.

Returns Guidelines and Procedure

  • To complete your return, we require a receipt or proof of purchase. 
  • We must receive the product back with at least 80% of original contents within 30 days of purchase in order to issue a refund. 
  • Returned product sets must contain all original items included in the set. 
  • Shipping fees, including return shipping fees, and gift wrap fees are not refundable.
  • Please include a copy of the packing slip or a note with your full name and Montez Renault order number.
  • For your protection and to insure prompt delivery, returns must be shipped back to our mailing address (below) using a traceable shipping method such as UPS, FedEx, or insured Parcel Post.

Please send all returns to:

Montez Renault ATTN: Returns
One Perimeter Park South, Suite 100N
Birmingham, Alabama 35243

Please allow 10-12 days for the refund to appear on your credit card account. We’re sorry but returns or exchanges for purchases made in a partnered retail store, website or spa may not be returned to montezrenault.com. If the item you wish to return was not purchased on our website, please return the product to the place of purchase for resolution.

If your package was damaged in shipment by the carrier, save the box and the merchandise and notify us immediately at info@montezrenault.com. The carrier will inspect and pick up the damaged package and the damaged items will be replaced.

Free shipping on orders over $75. Plus 3 free samples.

$10.00 discount applies only to your first order on montezrenault.com.